Good Tips & FAQs
Here’s a bit of insider information for you, our most dedicated customers, to enhance your shopping experience at Goodwill Southern California. Enjoy…and feel great knowing that your every purchase helps individuals with disabilities and disadvantages prepare for and secure sustainable employment.
Tip #1 Visit Many Stores.
Each location has a unique selection of merchandise and no two stores are alike. Be sure to visit a store near you.
Tip #2 Shop Often.
We stock fresh merchandise throughout the day, every day.
Tip #3 Save Big.
Take advantage of our Sales and Promotions.
Tip #4 Grab It Quickly.
Most items will not be on our shelves for long and many are one-of-a-kind.
Tip #5 Ask the Staff.
Our friendly and knowledgeable staff know what items have been recently stocked and can point you in the right direction.
Tip #6 Get Creative.
Repair nicks and scratches easily with a fresh coat of paint. Use your imagination to transform ordinary items into garden art or home decor. If you are handy with a sewing machine, consider revamping a sweater into a throw pillow or pillow cases into decorative chair covers.
Tip #7 Shop Online.
Shop 24/7 from the convenience of home at our Online Stores
Tip #8 Get Social.
How do I find a location near me?
To find your nearest location, please go to Find Nearest Goodwill or call 888.4.Goodwill.
How do my purchases help?
Your purchases help fund a wide variety of career training and placement programs that serve those with disabilities and other barriers to employment. This includes veterans, ex-offenders, those with limited education or work experience, at risk youth, homeless individuals, and others who are at-risk or in need. No one will be turned away.
What is the return policy for your retail stores?
It’s our goal to provide value-priced, quality, new and gently used items for our customers. We hope you will be delighted with your new-found treasure, but should you need to return an item please see our return policy below:
Goodwill Southern California Sales Policy: Clothing and Electronics items purchased at Goodwill Southern California (GSC) with an original GSC tag(s) and receipt may be exchanged within seven (7) days of purchase. Items may be exchanged only, on the day they are returned to the store. Credit vouchers and refunds will not be issued. All other items purchased at GSC are final sale. This Return Policy does not apply to Outlet Store sales. Items sold at our Outlet Stores are considered “as is” and cannot be returned.
Can I donate items at retail stores?
Yes! All of our retail stores accept donated goods. Please see our Donation Guidelines for a list of acceptable donation items.
Can I be notified of upcoming sales?
Yes! When you sign up on our email list, you will automatically be notified of upcoming sales, store openings and more. You can also visit our Facebook, Twitter or online sales page for up-to-date information.
Didn’t find your question here?
Please call us for more information at 888.4.Goodwill.