Good Tips & FAQs

Here’s a bit of insider information for you, our most dedicated customers, to enhance your shopping experience at Goodwill Southern California. Enjoy…and feel great knowing that your every purchase helps individuals with barriers to employment prepare for and secure sustainable employment.


What are your store hours?

Monday – Sunday 10am – 9pm*
*Atwater Retail Store hours 10am – 8pm

How do I find a location near me?

To find your nearest location, please go to Find Nearest Goodwill. 

How do my purchases help?

Your purchases help fund a wide variety of career training and placement programs that serve those with barriers to employment. This includes veterans, ex-offenders, those with limited education or work experience, at risk youth, homeless individuals, and others who are at-risk or in need. No one will be turned away.

What is the Exchange Policy for your Retail stores?

It is our goal to provide value-priced, quality new and gently used items for our customers.  We hope you will be delighted with your new-found treasure, but should you need to return an item please see our Exchange Policy below:

All items (with the exception of drinks) may be exchanged at any Goodwill Southern California location within sixty (60) days of the original date of purchase if the original price tag is attached to the item and the original receipt for the item is provided. Items must be in original condition. Soiled or damaged returns will not be accepted. Items will be credited at the original sales price as indicated on the receipt. We are unable to issue vouchers, credits or store refunds. Therefore, items may only be exchanged on the day they are returned to the store. We appreciate your business and thank you for your cooperation.

What payment methods do you accept?

For your convenience, Goodwill SoCal stores accept Mastercard, Visa, American Express, Discover, Apple Pay, Samsung Pay, and Google Pay.

Can I donate items at retail stores?

Yes! All of our retail stores accept donated goods. Donation hours are 10am – 6pm daily. Please see our Donation Guidelines for a list of acceptable donation items.

Can I be notified of upcoming sales?

Yes! When you sign up on our email list, you will automatically be notified of upcoming sales, store openings and more. You can also visit our Facebook, Twitter, Instagram or sales page for up-to-date information.

Didn’t find your question here?

Please e-mail with additional questions

Good Tips

Tip #1 Visit Many Stores.

Each location has a unique selection of merchandise and no two stores are alike. Be sure to visit a store near you.

Tip #2 Shop Often.

We stock fresh merchandise throughout the day, every day.

Tip #3 Save Big.

Take advantage of our Sales and Promotions.

Tip #4 Grab It Quickly.

Most items will not be on our shelves for long and many are one-of-a-kind.

Tip #5 Ask the Staff.

Our friendly and knowledgeable staff know what items have been recently stocked and can point you in the right direction.

Tip #6 Get Creative.

Repair nicks and scratches easily with a fresh coat of paint. Use your imagination to transform ordinary items into garden art or home decor. If you are handy with a sewing machine, consider revamping a sweater into a throw pillow or pillow cases into decorative chair covers.

Tip #7 Shop Online.

Shop 24/7 from the convenience of home at our Online Stores

Tip #8 Get Social.

Visit us on Facebook, Instagram,or twitter to learn about current sales, trends and community events, and share your comments with us.